Salesforce AI Business Excellence Support
| Qualification : |
|
Graduate/Post Graduate in Supply Chain Management, Operations, Logistics, Business Administration, or related field
Additional certifications in Supply Chain or Logistics Management will be preferred
|
| Experience : |
| 6 – 9 Years |
| Location : |
| Noida |
| Job Description : |
|
BloomchemAG Pvt Ltd is looking for a Salesforce AI Business Excellence Support professional to support business process optimization, CRM management, automation initiatives, reporting systems, and AI-enabled operational excellence projects. The role requires a combination of analytical thinking, technical coordination, and business process understanding.
|
| Key Responsibilities : |
- Support Salesforce CRM operations, user coordination, and workflow management
- Assist in AI-driven business automation and process improvement initiatives
- Generate dashboards, reports, and MIS for business tracking and decision-making
- Coordinate with sales, operations, and management teams to streamline workflows
- Monitor CRM data quality, process adherence, and reporting accuracy
- Assist in implementation and optimization of Salesforce tools and business modules
- Support automation of routine business processes using AI tools and workflows
- Provide user support, training coordination, and troubleshooting assistance
- Maintain documentation of SOPs, workflows, and system processes
|
|
Required Skills
|
- Knowledge of Salesforce CRM and business workflow systems
-
Understanding of AI tools, automation concepts, and business analytics
- Strong analytical and reporting capabilities
- Good communication and coordination skills>
- Advanced MS Excel and dashboard reporting knowledge
-
Ability to manage multiple projects and stakeholders simultaneously
|
| Preferred Skills |
- Experience with Power BI, Tableau, Zapier, or workflow automation tools
- Exposure to ERP systems and CRM integrations
- Basic understanding of data management and process mapping
|
